December 1, 2025 LIHEAP Enrollment for Heating Bill Assistance Opens December 3 Pennsylvania’s Department of Human Services (DHS) will open enrollment for its Low-Income Home Energy Assistance Program (LIHEAP), which helps residents to pay heating bills during the winter, on December 3. Enrollment opened late this year due to the ongoing federal government shutdown. Learn More The LIHEAP grant helps income-eligible families to pay their heating bills. Those who receive assistance do not have to repay it. LIHEAP offers both cash and crisis grants. Cash grants are one-time payments sent to a family’s utility company or fuel provider to help pay their heating bills. The grants range from $200 to $1,000 and are based on household size, income, and fuel type. Crisis grants are available for families experiencing an emergency situation involving the loss of heat. Families can receive more than one crisis grant, if necessary, until a maximum of $1,000 is reached. Crisis situations include: Broken heating equipment or leaking lines Lack of fuel Gas or electric service that has been shut off Danger of being without fuel within 15 days or have received a shut-off notice for gas or electric services How to Apply To receive help, families can apply through the COMPASS websites, by visiting a local county assistance office, or by calling the statewide LIHEAP hotline at 1-866-857-7095. The 2025-26 season was scheduled to begin on Monday, November 3 and end on April 3, 2026. However, the DHS said this week that the federal government shutdown has led to it pushing back the start date to apply for LIHEAP by a month. Those who apply do not need to be on public assistance or to have an unpaid heating bill. Applicants can either rent or own their home. Those applying will need to provide: The names of people in their household Dates of birth for all household members Social Security numbers for all household members Proof of income for all household members A recent heating bill
February 17, 2025 Just Harvest: SNAP Users Should Be Proactive in Protecting Benefits from Scams Just Harvest – an Allegheny County organization that addresses economic injustice through a focus on public policy and food access – is encouraging residents who use SNAP to be proactive in protecting their benefits. Learn More The organization pointed out that Congress has failed to extend a provision that protects SNAP users from skimming, during which SNAP benefits are stolen off EBT cards at point-of-sale machines. As a result, any SNAP benefits stolen will no longer be replaced. Those whose benefits have been stolen should report the theft to their local County Assistance Office and request a new EBT card. Once they have obtained a new EBT card, they should routinely change their PIN number. DHS Text Alert Pennsylvania’s Department of Human Services has announced plans for an upcoming text alert that warns residents of recent nationwide increases of Supplemental Nutrition Assistance Program (SNAP) fraud. The department said the text alert would warn residents about incidents of card skimming. The text will come from the number 833-648-1964. The department also warns that DHS text messages would never include: Details about a person’s benefits, such as the amount of SNAP they are authorized to receive A request for personal information Links to unofficial sites; most texts will direct people to dhs.pa.gov, COMPASS, or a site that ends in .gov or .org.
July 23, 2024 Report: Hundreds of Thousands Suffer from Food Insecurity in Allegheny County More than 140,000 people in Allegheny County are struggling with food insecurity, which is defined as a lack of access to adequate food that prevents individuals from leading a healthy life, according to a report by Feeding America. Learn More According to the report, food insecurity is associated with numerous social and health outcomes and is considered a critical public health issue. Key drivers of food insecurity include unemployment, poverty, and income shocks – or, a sudden decrease in a household’s income – which can prevent adequate access to food. A total of 142,190 Allegheny County residents – or 11.4% – were found to struggle with food insecurity, according to the report. Additionally, 44% of county residents were found to be above the Supplemental Nutrition Assistance Program (SNAP) threshold, while 56% were below the threshold of 200%. The report’s map includes estimated food insecurity by race and ethnicity for select populations and places. The report’s methodology and data are also available. More Details More information on SNAP can be found on the state’s Department of Human Services website. Residents can apply online at COMPASS, via phone at 1-800-692-7462, or at a local county assistance office, which can be found online. Those applying for assistance will need to provide their name, birthday, address, gross income, and Social Security number. Also, the U.S. Department of Agriculture, Greater Pittsburgh Community Food Bank, and Carnegie Library of Pittsburgh are offering food programs to provide free meals for children while they are out of school this summer. The Homewood Early Learning Hub & Family Center operates a walk-in food distribution program every Monday.
June 12, 2024 New Look and Website Coming for COMPASS COMPASS, an online tool for Pennsylvanians to apply for health and human service programs, will debut a new look and website URL in mid-June. Learn More Beginning June 16, changes to the website will allow users to navigate it on a desktop computer or mobile device much easier than before. The new URL will be: www.compass.dhs.pa.gov/Compass.Web/Public/CMPHome. Pennsylvania residents use COMPASS to apply for a variety of health and human service programs. It also helps residents to manage benefits information. Through COMPASS, state residents can apply for Child Care Works (CCW), healthcare coverage, Supplemental Nutrition Assistance Program (SNAP), Low-Income Energy Assistance Program (LIHEAP), free or reduced-price school meals, and other services. Clients who have applications that they need to finish must complete them by June 14 or they will need to start the application process from the beginning once the new site debuts. While some existing navigational objects will be missing from the new provider search design, users will now be able to complete applications on their mobile devices.
July 5, 2019 General Assistance Program Ending August 1, 2019 As required by Act 12 of 2019, which amended 62 P.S. § 403.2(a), the General Assistance program will end on August 1, 2019. No General Assistance cash assistance will be dispersed after July 31, 2019. Additional Benefits Information Current General Assistance recipients were notified of this change via mail. If they are currently receiving other benefits like Medical Assistance or Supplemental Nutrition Assistance Program (SNAP), those benefits will continue. The Department of Human Services (DHS) will notify clients before making changes to other benefits for any reason. This change will likely result in an additional need for resources from charitable and social service organizations around the commonwealth. DHS is working closely with their partners to identify potential resources for people affected by this change. Receiving Benefits If you, someone you know, or someone you work with currently receives or thinks they qualify for General Assistance, they may qualify for other benefits. Individuals can contact their local County Assistance Office or apply online via COMPASS at www.compass.state.pa.us. More Information For more information, contact the DHS Helpline at 1-800-692-7462. TDD Services are available at 1-800-451-5886. *Information provided by the Pennsylvania Department of Human Services
